Privacy Policy


1. This Privacy Policy covers the collection and use of personal information on the platform form.
1.1 L'AGENCE will not collect any personally identifiable information about you, such as your name, address, telephone number or e-mail address ("Personal Information") through the platform form unless you provide it to us voluntarily. If you do not want us to collect your Personal Information, please refrain from providing it. However, you should be aware that if you do not provide us with your Personal Information, you will not be able to access the services and information available.
1.2 In the event that you provide us with Personal Information, we inform you that this Personal Information will be automatically processed and incorporated into the L'AGENCE database.
1.3 will at no time collect sensitive information about you.

2.1 LAGENCE collects Personal Information online when, among other things:
You register to receive more information about the services.
You send us questions, inquiries or comments.
You are requesting information or materials.
You provide information in any form (chats, forums, uploads, etc.).
2.2 The type of information collected may include name, document type and number, telephone number, e-mail address and/or any other information that allows you to be identified. In all cases in which you provide Personal Information, and in accordance with the legislation in force, you declare that the Personal Information provided is correct, true and current.
2.3 In the cases that you provide us with your Personal Information, you accept and give your free, express and informed consent for such Personal Information to be used for the above mentioned purposes and authorize that such Personal Information be treated, stored and collected in the databases owned by L'AGENCE. In this regard, you consent to your Personal Information being shared with L'AGENCE's clients. Likewise, you accept and give your free, express and informed consent to the terms of this Privacy Policy.

3.1 LAGENCE may send you e-mails regarding the content of the Web Site, services provided by LAGENCE or about your account and in response to your questions, orders, inquiries or comments. LAGENCE may also send you e-mails containing information about products and services offered by LAGENCE and/or third party business partners that may be of interest to you, unless you expressly indicate that you do not wish to receive such e-mails through the processes implemented by LAGENCE for this purpose.
3.2 You may at any time request the removal or blocking of your name from the database referred to in this Privacy Policy by following the procedure outlined in this policy.
3.3 Any e-mail you receive from LAGENCE will inform you how to opt-out of receiving future promotional e-mails. You may also change your preferences for receiving promotional e-mails through your account settings on the Web Site itself at any time.

The Personal Information you provide will be deemed and treated as confidential. Notwithstanding the foregoing, L'AGENCE may share all or part of the Personal Information provided by you.

5.1 To prevent unauthorized access, maintain data accuracy, and ensure the proper use of your Personal Information, L'AGENCE has implemented certain physical, electronic, administrative, and security measures to safeguard and secure the Personal Information we collect online. We protect Personal Information according to established security standards and procedures, and continually assess new technology to safeguard this information. L'AGENCE ensures that internal database processes comply with legal obligations of security and confidentiality as mandated by privacy and personal data protection laws in each country.
5.2 Despite the foregoing, you acknowledge that existing technical means providing security are not impregnable, and even when all reasonable security precautions are taken, it is possible to experience manipulation, destruction, and/or loss of information. In the event of such cases, L'AGENCE will proceed in accordance with the privacy and data protection laws of each country as required.
5.3 L'AGENCE's employees are trained to understand and adhere to these principles regarding personal data protection and information security. Likewise, L'AGENCE's employees undertake strict confidentiality commitments regarding the Personal Information they process in the course of their duties.
5.4 You consent, acknowledge, and agree that your personal information may be stored in L'AGENCE's jurisdiction or that it may be transferred, stored, and processed outside of your country of residence.

6.1 L'AGENCE does not intend to collect Personal Information from minors. When applicable, L'AGENCE will specifically instruct minors not to provide such Personal Information on our Website and/or will take reasonable measures to obtain the consent of parents, guardians, or legal representatives for the provision of that Personal Information.

The Website may contain links to and from other websites. L'AGENCE is not responsible for the privacy practices or the treatment of personal data on those sites.

8.1 If you have provided Personal Information through the services available on the platforms, you may access, review, modify, delete, and update your Personal Information whenever you wish.
8.2 If you wish to access your Personal Information or if such Personal Information is incorrect, outdated, and/or deleted, please send your request via email following the rules implemented in your country as detailed in clause 12, with the subject "Inform," "Rectify," "Delete," and/or "Update," or any other relevant subject, along with the purpose of your request. This request should contain at least the following information:
name and address, in order to respond to your request within the timeframes established by the applicable law;
a copy of your identification document, passport, or any other document proving your identity, or establishing the identity of your legal representative, and in case the request is made through a legal representative, please include the document certifying their powers as a representative;
a clear and precise description of the personal data for which you intend to exercise any of the aforementioned rights of access, rectification, opposition, cancellation, or revocation, along with a clear and precise description of your request;
date and signature of the requester; and
any other element or document that facilitates the identification of said personal data.
8.3 Likewise, if you subscribe to any of the services or communications offered by L'AGENCE, you may unsubscribe at any time by following the instructions included in each communication.
8.4 L'AGENCE will cooperate with authorities in each country when they formally request any information related to our databases.

L'AGENCE reserves the right to periodically modify this Privacy Policy, in which case the updated policy will be posted on this same site, and it is the users' obligation to regularly review this section in order to be informed of any changes that may have occurred. Nonetheless, L'AGENCE will send a communication to your registered email account to inform you about the change in the Privacy Policy.

If you have questions about your privacy, please contact us at the following email addresses :
Mexico: [email protected]